Orange failure: insufficient compensation?

Is orange generous enough to forgive the cutoff of its network? And what about customers still abroad, always private telephone?

Due to the large failure encountered by the Orange network, the operator had not dragged to announce compensation device. Today, UFC - that choose is on this day of SMS available to clients on the pre-paid voice to a package, and this Go holders of data available for mobile Web subscribers. To the association of consumers, this gesture is not sufficient given the ampleure of de panne.

"The answer seems inappropriate, because measures have no effect on the portfolio of clients." They allow them to, as the case may be, call, send SMS or surf the Internet excessive for a day (imposed, in addition), but what interest? (...) It is exactly as if a restaurateur opened a free buffet at will for 24 hours: on a beautiful force, after two plates, there is more hunger... "A financial reduction on the price of the package would have probably been more appreciated consumer" considers the UFC-Que choose.

Also, the association added that it's a new maneuver in an attempt to retain customers, since any subscriber party will not compensated, the day offered being chosen by Orange during the month of September. And she recalls the blackout lasted 12 hours for everyone, because travel abroad during the Orange customers were able to use again their phone once back on the French ground. Some are indeed still abroad, private telephone. Orange promises a resolution of the problem, but when? Also, some subscribers is still not recovered voice messages left on their e-mail during the incident...

A reminder, all virtual operators attached to the Orange network, and Free Mobile, roaming partner, will be able to benefit to customers of the same offer of compensation than that which will benefit customers of the incumbent operator.

Orange with Intel Inside: we tried it!

Night Intel Geek So In # 6, we were able to get their hands on the new mobile Intel Inside to you our first impressions.

It is a secret and it is even possible to get their hands on some tests of this new smart phone under Intel Medfield. It does not seem necessary to remind que he works not under ARM and x 86 instructions. Quite often in the sector, often said that Intel would not be able to produce processors also performing that those into an ARM architecture equivalent consumption while giving as much computing power. Giant Santa Clara showed no, and that is quite capable in this new mobile created jointly with Orange.

Before addressing our ownership, a little detail its sheet. Sometimes known as the Orange Santa Clara and then under the trade name Orange San Diego that is also clearly marked on the French store of the operator, Intel want to resume this name indicating that is simply called "Orange with Intel inside". Step from the simplest to retain customers, but the two partners did not wish to take the coverage on one or the other to take credit for this new mobile.

Then, this fact sheet said that in addition to run on Intel, the processor used is an Intel Atom Z2460 mono core running at 1.6 GHz supported by 1 GB of RAM. The graphic part is more classic and known enthusiasts because it is another that chip PowerVR SGX540 who team also the Samsung Galaxy S and Nexus. The display is provided by a screen of 4.03 inches without more precision on the technology used with a definition of 600 x 1024 pixels. Top of the screen hides a camera of 1.3 million pixels and a second rear protected by a prominent cache for 8 million pixels that can capture videos in 1080p, it also supports burst mode and stabilization, but autofocus seems not functional.

 

 

The chassis is 12.3 x 6.3 cm for 9.9 mm thick with a weight on the balance of 117 g, without forgetting the NFC chip which Orange wished to add his personal touch developing a home application to play with. The operating system which anime is an Android in its 2.3.7, version but Intel indicated that a portage to Ice Cream Sandwich was in progress with an update for the weeks that follow, juror promised. But this update is slow to arrive as blue developers preferred to wait that Google fixes the bugs in this new version to stable on x 86 in good condition so that the customer experience is the most perfect possible, us was reassured.

First of all, the first taken in hand, this smartphone gives a nice impression of lightness, finesse is for something and the first impression seems good. The lighting of the screen button is a little steep, it will be surely difficult in certain conditions to turn it on in a bus in full motion for example. The screen displays of beautiful colours and the videos are fluid in 720 p.

      

After 15 minutes of viewing, opening web pages filled with flash animation and other CPU-consuming activities, mobile heats up a little on the bottom, but this is correct and there is not place to ask if it will end up with a torch in the hands. No, the Intel processor appears well energy avoiding him dispel all efficient as much heat. If it is efficient, it appears also reactive in this version of Android. Web pages open quickly, the loading of Flash ads is also fast and reading them is immediate. We still only a problem of lag on the zoom of the pages, but we think it's more likely a problem of optimization of the browser of Android to the processor itself.

We have noticed - how to pass side? -, that the Android interface was completely altered to be the colours of the operator and many of its houses applications are present such as VOD, or even the system especially developed for the NFC to be used later, we were told.

In summary, this mobile is promising and Intel could very well return through the large door on the market of smartphones and tablets with a processor to the appetite of bird, but growing fast enough still bytes to provide a reactive product. We now look to have longer on hand to measure the complete autonomy of the smartphone but also to measure the user experience on the day the day with this type of processor in a mobile.

Orange, SFR, Bouygues: Free Mobile will cost them dear

Time of Auditors arrived to three operators who had reason to fear the arrival of Free Mobile on the market.

Following the publication of the latest financial results, France Telecom and the point made by the operator for the modification to the portfolio of clients of Orange our colleagues in les Echos attach to a point on the changes in the sector of mobile telephony trained to this day by the arrival of Free Mobile on the market. Five months after the launch of the new highly competitive commercial offers incoming, "is starting to get an idea of the invoice paid by its competitors" indicate.

France Telecom has thus announced lost a total of mobile client 615.000 on the first quarter of the year, 2.3 million of termination and 1.7 million of recruitment. This represents a decrease of 0.7% over one year customer base. Remains that the operator does not it more recruits with its low-cost Sosh subsidiary and, if this is the case, how it affect its profitability. However, from an economic point of view, France Telecom is reassuring, recalling an asset have to resist Free Mobile: the roaming agreement signed with the néo-opérateur.

An agreement on the 2 G and 3 G very criticized (from a commercial point of view as from a technical point of view), but that, according to Orange, "compensates partially the decline in turnover" in the first quarter. 6 Years, this contract be earned 1 billion euros France Telecom, but as Free Mobile traffic is higher than that forecast does had anticipated it, revenues should ultimately exceed $ 1 billion in just three years. France Telecom has therefore not lost with the arrival of Free Mobile on the market, far from it.

In Bouygues Telecom, it will take on 15 May and the release of the sales in the first quarter to learn more, but the operator already said that its revenues would decrease by about 10% this year. And on 15 February, Free Mobile had apparently already recovered client 134.000 of Bouygues Telecom, which recruits many through its low-cost B & You offer. Bouygues Telecom has recently launched a EUR 300 million per year savings plan, and announced that he would renegotiate some partnerships, including those with the Phone House distribution system. Today, Bouygues Telecom announced the purchase of Darty Telecom, as explained here.

Finally in SFR, resigned as the CEO Frank Esser who refused to lower its prices, and after the acting by Jean-Bernard Lévy, is Michel Combes who becomes CEO. Frank Esser has paid its inability to anticipate the difficulties caused by the arrival of Free Mobile, with the loss estimated at client 208.000 in only 50 days between January and February (all operators combined). The savings plan that provides to SFR is estimated at EUR 500 million, passing by the dismissal of numerous employees and pressure on suppliers to lower prices. SFR already announced sales fell by 12 to 15% this year. The pressure on prices caused by the arrival of Free Mobile that feel .