Bouygues Telecom offers its customers in need of 3 G Femtocell box

To improve the cover 3 G of his home, the Femtocell is the solution proposed by the operators. Bouygues Telecom offers housing applicants.

Even if Bouygues Telecom claims coverage of more than 80% of the Metropolitan French population in 3 G, it is clear that some of its mobile subscribers receive poorly (or not at all) the third generation network, especially inside. To address this, the operator launches to turn a Femtocell box, connected to the Internet, because domestic small antenna 3 G office, significantly improving the coverage and quality of service.

In the footsteps of SFR, Bouygues Telecom offers therefore customers wishing a Femtocell box. It is available, contact the customer service and explain deplore a receipt of poor quality of 3 G at his home. Bouygues Telecom will simply verify that the Subscriber has a subscription and equipment to receive the 3 G. Note that offers B & You are not eligible for the receipt of a Femtocell.

                                   

This package will be compatible with the Internet of any operator box and will allow up to four mobile lines Bouygues to take advantage of a better signal. Pros customers can also take advantage of this offer, but in their case, the implementation is charged 150 euros. Those who are afraid of potential harmful effects on the health, Bouygues Telecom is reassuring, explaining that the radio emission rate is very low, much lower than the regulations in force, and in accordance with the recommendations of who and the EU.

Bouygues Telecom is Darty Telecom: objective quality of service

By purchasing Darty Telecom, Bouygues integrates a network of 226 stores that will be valuable to improve its customer service.

EUR 40 million, it is the sum that is poised to Bouygues Telecom to buy Darty Telecom, a subsidiary of the Kesa group. A sum high Darty Telecom to retrieve customer portfolio account (300,000 subscribers fixed and mobile subscribers 40,000), but more important perhaps than this, this purchase will allow Bouygues Telecom to invest 226 Darty stores while Darty will provide the client the Bouygues Telecom offers service.

Olivier Roussat, Director General of Bouygues Telecom, is pleased to have been able to conclude this transaction and indicates that it will allow Bouygues Telecom to "deploy its technologies in Darty stores, always very frequented by giving the customer a better experience and interlocutors of quality". No one is fooled, that offers low-cost (such as B & You) are kept by the operators to compete with Free Mobile, the latter have rely on customer support and quality of service to justify the price of their traditional offerings. And this movement fits perfectly to this strategy. Bouygues Telecom insists therefore on the assistance provided to the client, either on mobile or ADSL.

Orange, SFR, Bouygues: Free Mobile will cost them dear

Time of Auditors arrived to three operators who had reason to fear the arrival of Free Mobile on the market.

Following the publication of the latest financial results, France Telecom and the point made by the operator for the modification to the portfolio of clients of Orange our colleagues in les Echos attach to a point on the changes in the sector of mobile telephony trained to this day by the arrival of Free Mobile on the market. Five months after the launch of the new highly competitive commercial offers incoming, "is starting to get an idea of the invoice paid by its competitors" indicate.

France Telecom has thus announced lost a total of mobile client 615.000 on the first quarter of the year, 2.3 million of termination and 1.7 million of recruitment. This represents a decrease of 0.7% over one year customer base. Remains that the operator does not it more recruits with its low-cost Sosh subsidiary and, if this is the case, how it affect its profitability. However, from an economic point of view, France Telecom is reassuring, recalling an asset have to resist Free Mobile: the roaming agreement signed with the néo-opérateur.

An agreement on the 2 G and 3 G very criticized (from a commercial point of view as from a technical point of view), but that, according to Orange, "compensates partially the decline in turnover" in the first quarter. 6 Years, this contract be earned 1 billion euros France Telecom, but as Free Mobile traffic is higher than that forecast does had anticipated it, revenues should ultimately exceed $ 1 billion in just three years. France Telecom has therefore not lost with the arrival of Free Mobile on the market, far from it.

In Bouygues Telecom, it will take on 15 May and the release of the sales in the first quarter to learn more, but the operator already said that its revenues would decrease by about 10% this year. And on 15 February, Free Mobile had apparently already recovered client 134.000 of Bouygues Telecom, which recruits many through its low-cost B & You offer. Bouygues Telecom has recently launched a EUR 300 million per year savings plan, and announced that he would renegotiate some partnerships, including those with the Phone House distribution system. Today, Bouygues Telecom announced the purchase of Darty Telecom, as explained here.

Finally in SFR, resigned as the CEO Frank Esser who refused to lower its prices, and after the acting by Jean-Bernard Lévy, is Michel Combes who becomes CEO. Frank Esser has paid its inability to anticipate the difficulties caused by the arrival of Free Mobile, with the loss estimated at client 208.000 in only 50 days between January and February (all operators combined). The savings plan that provides to SFR is estimated at EUR 500 million, passing by the dismissal of numerous employees and pressure on suppliers to lower prices. SFR already announced sales fell by 12 to 15% this year. The pressure on prices caused by the arrival of Free Mobile that feel .